+61 2 9953 0333 contact@happyheartglow.net
Happyheartglow

Terms of Use

Last updated: September 4, 2025

Please read these Terms of Use carefully before accessing or using any part of the Happyheartglow platform available at happyheartglow.net. By accessing or using our services, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, you must not use our services.

1. Acceptance of Terms

These Terms of Use constitute a legally binding agreement between you and Happyheartglow. Your continued use of the platform following any modifications to these terms constitutes acceptance of those changes. We reserve the right to update these terms at any time, and the revised version will be effective upon posting with an updated date.

2. Description of Services

Happyheartglow provides an online consultation platform focused on anxiety states management. Our services facilitate remote access to professional guidance, structured interactions, and communication tools designed to support clients in managing anxiety-related concerns. The platform operates as a digital service and does not replace in-person clinical care where such care is required.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Eligibility

You must be at least 18 years of age to use our services. By accessing the platform, you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into a binding agreement. If you are accessing the platform on behalf of another person or an organisation, you represent that you have the authority to bind that party to these terms.

4. Account Registration and Security

4.1 Account Creation

Certain features of the platform require you to register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account details up to date.

4.2 Account Responsibility

You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at contact@happyheartglow.net if you suspect any unauthorised access to your account. We are not liable for any loss or damage arising from your failure to protect your credentials.

4.3 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these terms or engaged in conduct that may harm other users, our staff, or the integrity of the platform.

5. Use of the Platform

5.1 Permitted Use

You may use the platform solely for lawful personal purposes in accordance with these terms. You agree to use the services in good faith and in a manner consistent with their intended purpose.

5.2 Prohibited Conduct

You must not:

6. Professional Advice Disclaimer

The content and consultations provided through Happyheartglow are intended for informational and supportive purposes only. Nothing on this platform constitutes medical advice, diagnosis, or treatment. You should always seek the advice of a qualified healthcare professional for any medical condition or mental health concern. Reliance on any information provided through the platform is solely at your own risk.

In the event of a medical emergency or if you believe you are in immediate danger, please contact your local emergency services immediately.

7. Intellectual Property

7.1 Ownership

All content, materials, and features available on the platform, including but not limited to text, graphics, logos, software, and data compilations, are the property of Happyheartglow or its licensors and are protected by applicable intellectual property laws.

7.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for its intended personal purpose. This licence does not include the right to reproduce, distribute, modify, create derivative works from, or publicly display any platform content without our express written consent.

7.3 User Submissions

Any content you submit through the platform, including messages, feedback, or other communications, remains your responsibility. By submitting content, you grant us a non-exclusive, royalty-free licence to use that content solely for the purpose of delivering and improving our services.

8. Privacy

Your use of the platform is also governed by our Privacy Policy, which is incorporated into these terms by reference. By using the platform, you consent to the collection, use, and handling of your information as described in that policy. We encourage you to review the Privacy Policy carefully.

9. Fees and Payments

Certain services on the platform may be subject to fees. Where fees apply, the applicable charges will be clearly communicated to you prior to any transaction. All payments are processed securely through our designated payment providers. You agree to provide accurate billing information and authorise us to charge the applicable fees to your nominated payment method. All fees are non-refundable except where expressly stated otherwise or required by applicable law.

10. Cancellation and Rescheduling

Specific cancellation and rescheduling policies applicable to booked consultations will be communicated to you at the time of booking. We reserve the right to cancel or reschedule sessions where necessary and will provide reasonable notice where possible.

11. Third-Party Links and Services

The platform may contain links to third-party websites or integrate with third-party services. These links are provided for convenience only. We do not endorse, control, or accept responsibility for the content, privacy practices, or availability of any third-party sites or services. Your use of third-party services is governed by their respective terms and policies.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Happyheartglow, its directors, employees, consultants, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform or its services, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising under or in connection with these terms shall not exceed the total amount paid by you to us in the three months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Happyheartglow and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the platform, your violation of these terms, or your infringement of any third-party rights.

14. Disclaimer of Warranties

The platform and all services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the platform will be uninterrupted, error-free, or free of harmful components. We make no warranty regarding the accuracy, completeness, or reliability of any content available through the platform.

15. Modifications to Services and Terms

We may update these Terms of Use from time to time. When we do, we will revise the date at the top of this page. Material changes will be communicated through the platform or via email where reasonably practicable. Your continued use of the platform after any such changes constitutes your acceptance of the revised terms.

16. Termination

Either party may terminate the service relationship at any time. You may stop using the platform and request account deletion by contacting us. We may terminate or restrict your access to the platform immediately and without notice if we determine that you have violated these terms or that continued access poses a risk to other users or to the platform.

Upon termination, all rights granted to you under these terms will immediately cease. Provisions that by their nature should survive termination shall remain in effect.

17. Governing Terms

These Terms of Use represent the entire agreement between you and Happyheartglow with respect to your use of the platform and supersede all prior agreements, representations, and understandings. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Our failure to enforce any right or provision of these terms shall not be deemed a waiver of that right or provision.

18. Contact Us

If you have any questions, concerns, or requests relating to these Terms of Use, please reach out to us using the details below: